Salesforce is focusing on six sustainability priorities - emissions reduction, carbon removal, trillion trees & ecosystem restoration, education & mobilisation, innovation, and regulation & policy - offering others a blueprint to accelerate their journey to Net Zero. Since first committing to this goal in 2013, Salesforce has been working to accelerate the global transition to clean and renewable sources of electricity with the aim for a future where renewable energy is powering the world around the clock.įurthermore, Salesforce is on a mission to help conserve, restore, and grow 1 trillion trees by 2030.Įfforts include helping drive toward a 1.5☌ future with its Climate Action Plan. This means Salesforce has purchased enough renewable energy to match all electricity it uses globally. In 2021, Salesforce achieved net zero across its full value chain and reached 100% renewable energy. Salesforce shall provide such Customer Data via downloadable files in comma separated value (.csv) format and attachments in their native format.įor more information on Data Deletion period upon contract termination, Please refer ""Deletion of Customer Data"" section of the Security, Privacy and Architecture Documentation for the respective services available on the Trust and Compliance site: Within 30 days post contract termination, customers may request return of their respective Customer Data submitted to the Covered Services. This process is subject to applicable legal requirements. Physical media on which Customer Data is stored during the contract term is not removed from the data centers that Salesforce uses to host Customer Data unless the media is at the end of its useful life or being deprovisioned, in which case the media is first sanitized before removal. Generate renewal quotes while applying price increasesĪfter termination of all subscriptions associated with an environment, Customer Data submitted to the Covered Services is retained in inactive status within the Covered Services for 120 days, after which it is securely overwritten or deleted from production within 90 days, and from backups within 180 days.Automate add-on orders with co-terming and contract terms.Split and manage clean orders as required with back-end integration.Quickly create accurate quotes and proposals with premium branding.Increase deal sizes with cross-sell and up-sell guidance.Eliminate errors in opportunities, configurations, quotes and contracts.Manage all your sites from a single environment.Deliver relevant offers to customers using behaviour, traffic channel, location.Boost sales by giving associates on the floor mobile devices.Give citizens the shopping experience today's consumers expect.Let customers see and act on orders with self-service features.Improve customer satisfaction by issuing painless returns, refunds, and exchanges.Easily optimise fulfilment from every location with Distributed Order Management.Customise business processes with simple drag-and-drop tools.Guided selling product configuration/ bundling static & dynamic costing/pricing.Industry-standard JavaScript-based tools for full customisation of the storefront.Power digital commerce anywhere your customers shop: mobile, social bricks-and-mortar.Innovative and relevant brand experiences across brands, geographies, sites, devices.AI powered, highly personalised customer journeys with tailored recommendations.Order Management - “buy, service, and fulfil anywhere” with real-time inventory visibility, allocation logic, and order lifecycle management across all channels. Digital - create and coordinate digital experiences and transactions for customers across all your digital channels, web, mobile, social, and beyond, for better customer engagement.
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